Author Topic: If you can't log in . . .  (Read 8365 times)

Alice

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If you can't log in . . .
« on: February 27, 2010, 11:47:38 am »
Hi everyone,

Just had a phone call from the zookeepers, Arfon is spending his weekend working on the logging in problem. Please e-mail him at arfon@zooniverse.org if you can't log in even after clearing your cookies, etc. They're getting closer to solving it, and it's useful for Arfon to know who can and who can't log in!

In the meantime, the galaxies and our host star are longing to make up for your loneliness and would love it if you paid them a visit instead ;D ;D
« Last Edit: February 28, 2010, 11:01:51 am by Alice »

Lovethetropics

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Re: If you can't log in . . .
« Reply #1 on: February 27, 2010, 02:06:06 pm »
Liz and Mukund can't log in.  They will give it a try today.

 *and find lots of asteroids  ;D

Infinity

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Re: If you can't log in . . .
« Reply #2 on: February 27, 2010, 02:10:51 pm »
Thanks arfon, your fix has worked for me :)

Budgieye

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Re: If you can't log in . . .
« Reply #3 on: February 27, 2010, 02:11:18 pm »
I couldn't log in last night or this morning, having a brief argument with Zooniverse along the way.
I closed all my windows, started a new window directly in the forum, and was able to log in at about 6am GMT.
I didn't delete any cookies.
Windows 7, Firefox

..poor Arfon..
« Last Edit: February 27, 2010, 02:13:01 pm by Budgieye »

mitch

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Re: If you can't log in . . .
« Reply #4 on: February 27, 2010, 06:04:27 pm »
Thanks Arfon - your fix worked - get some sleep now

Hanny

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Re: If you can't log in . . .
« Reply #5 on: February 28, 2010, 08:58:38 am »
That's arfon@zooniverse.org btw. ;) And thanks for fixing this Arfon! :-*

AlexandredOr

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Re: If you can't log in . . .
« Reply #6 on: February 28, 2010, 09:44:48 am »
Hi !
Here again after 3 days troubled by logging problems....
Meanwhile my spacesuit has disappeared into a malicious blackhole....
BTW glad to be here !!  :D :D :D

Baby star opening its eyes on the Universe.

paulrogers

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Re: If you can't log in . . .
« Reply #7 on: February 28, 2010, 05:30:34 pm »
Thanks for the address, Alice.  We certainly can't use the Forum to notify the Team of login problems when we can't login. :-\  I have the team@galaxyzoo.org address, and that has seemed to work.  I know I have multiple addresses, some I check on at least once a day, a few weakly. ;)

Login works for me Sunday morning at GMT-8.

elizabeth

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Re: If you can't log in . . .
« Reply #8 on: March 01, 2010, 10:20:42 am »
 :D :D I just found this. Everything seems to be working very well over on this side of the pond in CA. Thanks  :-*

John Cosier

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Re: If you can't log in . . .
« Reply #9 on: April 19, 2010, 10:57:41 am »
Hi Alice and others. I've been away for a while now, but a recent e-mail has restimulated my interest.

Don't know if this is exactly on-topic, but I've just been sent a questionaire as an intro to the new Hubble galaxies.
I've completed the questionaire (twice now) and hit the SUBMIT button but nothing happens. How do I get into the site?


Alice

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Re: If you can't log in . . .
« Reply #10 on: April 19, 2010, 12:09:15 pm »
Hello John, how lovely to see you again :)

Did you click the "consent" button at the top? I didn't do that the first time . . .

In the meantime, the thread on this new topic is here ;D

John Cosier

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Re: If you can't log in . . .
« Reply #11 on: April 19, 2010, 12:41:32 pm »
Hi Alice.
Yes, it's nice to be back, and extra nice to see you still looking after the site. I had a feeling last time we met that you were going to have to give it up. Also good to see lots of familiar names around too!!

Yes I did press the consent button, and checked it was still ticked afterwards. May be something to do with my connection. I'll try again later.


Jose Campos

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Re: If you can't log in . . .
« Reply #12 on: December 05, 2010, 10:25:03 pm »
My thanks to Arfon and to Alice for helping me with my problem regarding logging into the Forum! It's now sorted out. This is my fist ever post here. Hi everybody! Good to be part of the Zoo Group!

AlexandredOr

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Re: If you can't log in . . .
« Reply #13 on: December 06, 2010, 06:33:23 am »
My thanks to Arfon and to Alice for helping me with my problem regarding logging into the Forum! It's now sorted out. This is my fist ever post here. Hi everybody! Good to be part of the Zoo Group!

Welcome to the Zoo !
Glad to see you here  :)
Happy hunting !

Baby star opening its eyes on the Universe.

Alice

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Re: If you can't log in . . .
« Reply #14 on: December 07, 2010, 03:29:55 am »
Welcome aboard Jose, I knew Arfon could fix any logging in problem in the world! ;D Is your avatar an absorption spectrum? :)