Author Topic: Cannot Log in using my Nexus 7  (Read 1668 times)

villordsutch

  • Newbie
  • *
  • Posts: 2
    • View Profile
Cannot Log in using my Nexus 7
« on: May 09, 2013, 01:34:22 pm »
Hello,

I have installed Galaxy Zoo on my Nexus 7 and when I attempt to log in I am met with the message

"An unknown error occurred when validating your username and password.  Please try again in 1 -2 minutes."

This message has been appearing now for about a week.  I can log into the main website fine with my Username and Password. 

Can anyone help me?

Thank you

villordsutch

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Cannot Log in using my Nexus 7
« Reply #1 on: May 29, 2013, 01:14:29 pm »
Sorry to bump this call but as yet I have had no response.

Edd

  • Admin
  • Hero Member
  • *****
  • Posts: 2638
    • View Profile
Re: Cannot Log in using my Nexus 7
« Reply #2 on: May 29, 2013, 02:58:26 pm »
I think the advice at the moment would be not to use the app, and use the main website to classify instead.
When I look up at the night sky and think about the billions of stars out there, I think to myself: I'm amazing. - Peter Serafinowicz